Privacy policy

At Elaris7, your trust is our foundation. We are committed to protecting your privacy and handling your personal information responsibly.

1. What We Collect

When you visit our store, place an order, or contact us, we may collect:

- Name, contact number, and email address
- Delivery address and billing details
- Payment and transaction-related information required to process your order
- Information you voluntarily share with us, such as skincare concerns or preferences
- Certain browsing, device, and website usage information through cookies and similar technologies

We do not sell your personal information.

2. How We Use Your Information

We may use your information to:

- Process and deliver your orders
- Send order confirmations and delivery updates
- Provide customer support
- Improve our products, services, and shopping experience
- Provide relevant recommendations
- Share promotional communications where you have opted in or where otherwise permitted

3. Your Consent & Choices

When you provide information to place an order, arrange delivery, make a return, or contact our team, we use that information for the relevant purpose.

Where applicable, you may withdraw your consent or opt out of certain communications by contacting us at:

iibdaeielaris7@gmail.com

4. Keeping Your Data Safe

We take reasonable measures to protect your personal information and use trusted platforms and service providers to operate our store. Access to personal information is limited to where it is reasonably necessary to provide our services.

5. Sharing Your Data

We do not sell your personal information.

We may share necessary information with trusted service providers involved in operating our business, including:

- Delivery and logistics partners
- Payment and transaction service providers
- Ecommerce and technology service providers
- Customer support and communication providers
- Authorities where required by law, or where necessary for fraud prevention and security

We aim to share only the information reasonably necessary for these purposes.

6. Cookies & Tracking

We use cookies and similar technologies to operate our website, improve your shopping experience, understand website usage, and support relevant marketing and analytics.

You may manage or disable cookies through your browser settings, although doing so may affect certain website features.

7. Your Rights

Depending on applicable law, you may contact us to:

- Request information about the personal data we hold about you
- Correct or update your information
- Request deletion of eligible personal information
- Withdraw consent where processing is based on consent

Requests can be sent to "iibdaeielaris7@gmail.com"

8. Children’s Privacy

Elaris7 does not knowingly collect personal information from children in circumstances where such collection would not be permitted. If you believe a child has provided personal information to us inappropriately, please contact us so we can review and address the matter.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements. Any updated version will be posted on this page with its latest revision date.